Retail Management – Driving Success through Collaboration
December 06 @ 12:30 pm
“Customers don’t want to be sold to when they walk into a store. they want to be welcomed”
During this course, we’ll explore the core competencies needed to thrive in a retail leadership position. Whether a department head in a large store setting, or leading an intimate team in a small shop, we explore how to be the best versions of ourselves to inspire, manage and drive performance – joining the dots between people engagement and business performance. Understanding the importance of ONE service, and how to successfully inspire your team to incorporate the 4 elements of ONE service to strengthen the customer experience in your establishment.
The interactive session gives you the ability to implement new ways of working immediately.
This course is FREE for GO! Southampton members.
To enrol on this course, you need to be registered onto the GO! Southampton Business Training Hub: https://www.gosouthampton.co.uk/training/
- December 06
- 12:30 pm
- GO! Southampton - Business Training Hub