Business Training Hub
About The Business Training Hub
Business Training Hub offers exclusive access to over 200 courses for BID member businesses and their staff at no cost. The diverse range of subjects include:
- Microsoft Excel courses
- Mental Health First Aid
- Customer Service
- Retail Management
- Microsoft Excel
- Developing Leadership and Management Skills
This comprehensive platform empowers businesses to enhance their employees’ skill sets, fostering professional growth and efficiency.
Courses are interactive, delivered in the form of live webinars by trusted trainers. Various times are offered, allowing people to attend training at a time that suits their schedule. On completing a course people are awarded a certificate so they can evidence their personal development.
Southampton-Based Content – Watch Now
GO! Southampton is also developing pre-recorded training which is relevant to Southampton businesses. This information will help to connect businesses to the city, for a stronger business community.
See the current list of courses below.
Marketing Your Southampton Business
Our Marketing Manager has shared the tips and tricks for how to stand out in Southampton. Learn about the current opportunities available to you as a BID member, to help market and promote your business through the B2C Visit Southampton channels.
Canny Commuting Series
Fancy riding to work, but wondering if there are ways to sweat less? Would you like experienced cyclists to give you tips on what equipment to buy (and avoid!). Watch this series now, for the tips and tricks to get you, or your team travelling to work the healthy, sustainable way.
Safe Place Scheme
Learn all about the city’s Safe Place Scheme, what the benefits are and how to get involved.
Disability Awareness and Inclusion
This fantastic short series by SPECTRUM, helps with terminology, language and accessibility for Southampton businesses.
Security Radio Training
Useful training for businesses using the radio scheme by SBCP (Southampton Business Crime Partnership).
The NBCC has commissioned a series of videos designed as a training aid for those working in the retail sector to empower employees in the areas of personal safety and de-escalation, saying no – refusing service, deterring and interacting with thieves and handling disruptive behaviour.
Why was the Business Training Hub introduced?
The new Business Training Hub came about in response to feedback from the city’s businesses that were looking for cost-effective solutions to training that enhanced the skills of staff, without the need for too much interruption to the day-to-day routine. Although in-person training was desired, in reality, staffing issues would make all-day training events difficult, and when employees left a business, the knowledge they learnt would leave with them.
Stephen Manion, Executive Director for GO! Southampton said:
“We are excited to offer this new service to our members. It gives all the staff members of our businesses the chance to develop at a time which suits them.”
“We have been asked for training on Mental Health, Retail Management, Customer Service and Leadership by our members, so this platform gives them the skills they are requesting, to continue to provide fantastic service in our city. With so many types of businesses in our city centre, this is a great way for us to support different sectors.”
The Business Training Hub offers live interactive webinars and allows local employees to learn on a flexible basis, accessing webinars from their home, office or anywhere with internet access.
Jo Shepherd, SeedL’s Chief Learning Officer and a Southampton resident said:
“SeedL has grown rapidly since its launch and we’re really excited to do more to support town and city centre economies. Our partnership with GO! Southampton will bring significant benefits to employers and employees in the city.
“By investing in their people through learning, GO! Southampton members are more likely to retain the talent they have and give individuals the opportunity to grow.
“With learning being such a key part of candidate attraction and retention, we’re delighted to help these local businesses have a competitive edge. Businesses are able to highlight this benefit during their recruitment process.”
Early feedback from businesses has been fantastic, and we hope it will grow to be a valuable resource for Southampton businesses.
Frequently asked questions
Click on the Register button above. You will be promoted to input your details. Once you submit this information, your account will be approved/ rejected by the GO! Southampton team. To be accepted, the company you work for must be a BID member. If you are unsure if you are a BID member, you can email firstname.lastname@example.org to check.
If you are getting an error message, we recommend clicking the ‘Forgotten Password’ link and following the instructions given. This will normally solve the issue, but if it still remains then message email@example.com for help accessing your account.
Yes, please do sign up all staff members. The Business Training Hub is intended to have content for all team members, of all levels. Staff should have their own accounts so that they receive certificates and emails individually.
We understand that some businesses need to be able to manage their own training dashboard. For this reason, there will soon be the option to create your own dashboard. Please contact firstname.lastname@example.org if you would like more information.