Events
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Delivering Customer Service Excellence - Training Course
August 10 6:30pm [60mins]
How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to all your clients, all the time.Find out more -
Dealing with Challenging Customers - Training Course
August 16 2:00pm [60mins]
During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you can use to help smooth the client relationship, help solve their problem and demonstrate how to put the client first in a challenging situation.Find out more -
Crime Intelligence Briefing - August
August 17 11am to 12.30
Crime intelligence briefings to help tackle business crime in the city centre.Find out more -
Licensing Link Meeting - August 2022
August 22 14:00-15:30
The Licensing Link meetings are for licensed premises.Find out more -
Southampton Pride
August 27
Southampton Pride is a free city event. Its mission is to promote equality and diversity, advance education and eliminate homophobic and transphobic discrimination within our community.Find out more -
City Networking - September
September 08 6pm - 8pm
Join us for a combination of networking, keynote speakers and some delicious refreshments.Find out more -
GDPR Compliance - Training Course
September 08 12:30pm [60mins]
Gain an understanding of the aims of GDPR and potential penalties for infringements. We give an overview of the seven key principles involved followed by processing, consent, and subject rights. Lastly you will learn about the relationship between data controller and processor and their obligations and potential repercussions of Brexit.Find out more -
ACT Corporate Event
September 12 10:00 – 14:00 BST
An event for business and law enforcement to improve our collective ability to deter, detect and disrupt those wishing to attack our communities.Find out more -
Understanding the Human Buying Psychology - Training Course
September 20 8:00am [60mins]
This session sounds a little random, but underpins so much of how we engage with clients and prospects. This session helps you and I understand the mental thought process we go through before making a decision to buy. This interactive and practical session allows you to then see how aligned your steps of your sales process are. Delivered by a certified trainer with a credible track record in sales.Find out more -
Supporting Mental Health Conversations Within Your Team - Training Course
September 21 9:30am [60mins]
Have you ever struggled to know what to say and how to act when a colleague has asked for help or advice? In an increasingly high-pressured work environment, it has never been more important to be able to practice good counselling techniques as a manager: be it face-to-face or via phone or email.Find out more -
The Big Sustainability Expo
September 22 9.30am - 3.30pm
The Big Sustainability Expo returns for the 7th year.Find out more -
Virtual Leadership, Hints & Tips - Training Course
September 23 3:30pm [20mins]
If you run a virtual team and need some ways to engage, ensure productivity and get the basics rights this whistle stop tour with provide you suggestions.Find out more