Dealing with Challenging Customers – Training Course
August 16 @ 2:00pm [60mins]
During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you can use to help smooth the client relationship, help solve their problem and demonstrate how to put the client first in a challenging situation.
Objective
Explore how to deal with angry or difficult clients.
Learn specific tips and techniques that you can use to help solve their problem and demonstrate how to put the client first in a challenging situation.
Agenda
Client Journey and Creating Loyalty
Top Tips
LAURA
Building Lasting Relationships
Free for GO! Southampton members.
To enrol on this course, you need to be registered onto the GO! Southampton Business Training Hub: https://www.gosouthampton.co.uk/training/
Details
- Date:
- August 16
- Time:
- 2:00pm [60mins]
- Organiser:
- Business Training Hub