Martin’s Rubber Company

Sales Engineer: Motorsport Industry

Main Duties and Responsibilities

• You’ll be the first point of contact, alongside your sales support person, for sales and service-related communication with customers. You’ll ensure that they are kept informed and made to feel valued.
• You will position yourself as a trusted advisor so that we are the first to see new opportunities from prospects and existing customers.
• You’ll make sure that your customers’ specific requirements are met, helping them to understand what we’re offering and why. This will include offering bespoke engineering solutions and developing sales proposals.
• You will understand real customer need and the commercial value that we bring. You will add value so that our customers are as enthusiastic as we are.
• You’ll become the expert within your industry, and your insights will be critical in helping us with marketing, service offerings and other improvements to facilitate growth.
• Your KPIs will be the basis for prioritising your workload and your goal will be to meet and maintain your targets and response times – all aimed at service improvement and business growth.
• You’ll liaise with internal departments to make sure things happen how and when you need them to. A collaborative approach and interpersonal skills are a must.
• We’re a small team. That means that now and again you’ll be asked to do stuff outside of your core role – we will need you to be on board with this approach.

What you’ll get in return

The cold, hard facts look like this:

• £40k to £60k p/a, car allowance – DOE.
• Competitive annual leave with service escalation.
• Additional reward scheme based on business drivers.

For the softer bit – the reason our team comes to work every day – take a look at our team page.

To apply or to find out more about the role, get in touch with Martin Candy on martin.candy@martins-rubber.co.uk

Sales Support

Main Duties and Responsibilities

• You’ll be the first point of contact, alongside your Sales Manager, for sales and service-related communication with customers, ensuring that they are kept informed and made to feel valued.
  You’ll make sure that your customers’ specific requirements are met, helping them to understand what we’re offering and why. This will include: contractual obligations, pricing arrangements, transportation and delivery arrangements, export decisions and regulatory requirements.
• You’ll talk to your customers to get feedback on how we’re performing – we want to be the best in the industry and your insights will be critical in helping us with continuous improvement.
• You’ll make sure our data is always tip-top – that the information in our ERP and CRM systems are aligned and up-to-date.
• You will respond to new enquiries with enthusiasm and give us the best chance of winning new work, from documenting technical requirements through to providing commercial insights.
• You’ll take time out to learn about our services, product types and applications so that you can talk to our customers knowledgably and credibly. You’ll get support from our technical team, your line manager and peers – but you will need to be self-starting enough to ask questions and learn as you go; each product we make is different, so personal development is continuous.
• Your KPIs will be the basis for prioritising your workload and your goal will be to meet and maintain your targets and response times – all aimed at service improvement and business growth.
• You’ll liaise with internal departments to make sure things happen how and when you need them to. A collaborative approach and interpersonal skills are a must.
• We’re a small team. That means that now and again you’ll be asked to do stuff outside of your core role – we will need you to be on board with this approach.
• You may be called upon to attend customer visits, trade shows and other marketing and sales events – a great chance to meet your customers and represent your lovely team.

What you’ll get in return

The cold, hard facts look like this:

£22k to £30k / annum – depending on your experience.
22 days annual leave per year + long service escalation.
Quarterly Bonus Scheme

For the softer bit – the reason our team comes to work every day – take a look at our team page.

To apply or to find out more about the role, get in touch with Martin Candy via Claire Clarke on claire.clarke@martins-rubber.co.uk

Product Engineering Manager

Main Duties and Responsibilities

• You and your team are central to ensuring that we develop class-leading solutions for clients and then manufacture them correctly first time, at the cost we estimated. Part of your role will be to assess jobs that fall outside of their planned costs and action preventative plans for future work.
• Your team are responsible for putting together job and project costs. An understanding of how the estimating process works is critical, and it would be pretty handy if you’ve worked with an ERP system on BOMs, routings and finite planning. Whilst your team will take care of most of the day-to-day work, you will take the lead on high-profile or high-value job costings.
• Our Sales Managers each have engineering backgrounds but may call on your support for clients where there is a high level of technical input required. This means you need to be comfortable with leading meetings, offering advice and understanding value.
• You’ll be top class at manufacturing process development and improvement.
• Project Management is a key part of this role. Whilst a high percentage of our client work is standard or repeatable, it often begins with a development project – and making this happen smoothly, on budget and within expectation is critical. The same is true of material developments, the purchasing of new equipment or a site move, where you will bring your project management skills into play.
• We are a manufacturing plant with a range of equipment and processes, often designing and making parts that are new to us but that are likely to repeat. We are looking for someone who can bring a focus on design for manufacture, and improve our production engineering processes to improve efficiencies, effectiveness and remove the frustrations of repeated problems.

What you’ll get in return

The cold, hard facts look like this:

• £35k to 55k / annum – depending on your experience.
• 22 days annual leave per year + long service escalation

For the softer bit – the reason our team comes to work every day – take a look at our team page.

To apply or to find out more about the role, get in touch with Adam Hooper on adam.hooper@martins-rubber.co.uk.