Back to Events

Steps to a Great Service – Hospitality

April 10 @ 09:30am

“The hospitality business is a lot like tennis! Those who serve well end up winning”

This course takes inspiration from those specific skills required to thrive in a customer facing hospitality environment. Dealing with customers in restaurants and hotels is as much about the product as the experience we provide those visitors.

This course demonstrates the 5 steps required to achieve excellent customer service in a hospitality industry. We look at the art of suggestive selling to enhance the customer experience, alongside what to do when thing go wrong and how to confidently turn a seemly negative customer experience into a great one!

To join webinar, please click on link below :

To register for seedl please click on link below and follow instructions:


April 10
Back to Events