Security and Reception Assistant-Mayflower

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Security and Reception Assistant-Mayflower

MAST_S&RC0624 – Security and Reception Assistant

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Posted: 31/05/2024 15:35
Salary: 12.00
Location: MAST
Level: MAST_Casual
Deadline: 14/06/2024 23:59
Hours: 0.00
Benefits: Good Benefits
Job Type: CAS2
New vacancy


Security and Reception Assistant

Casual Contract


MAST Mayflower Studios is a cultural and community hub. We present family shows, dance, musicals, music, comedy, circus, cabaret, spoken word, and visual arts. We put participation at the heart of everything we do.

Mayflower Theatre is the largest theatre on the South Coast with 2,271 seats in the auditorium. The Theatre’s aim is to bring a diverse range of shows to Southampton. We present a mixture of spectacular touring productions, from musicals to dance, opera, drama, ballet and comedy.

Both the Theatre and Studios operate under the Mayflower brand. Collectively we provide Inspiring Experiences to all who engage with each venue.

Security & Reception Assistant (casual contract)


Your main responsibilities will be:

  • Unlocking/locking the building
  • Monitoring CCTV
  • Providing excellent customer service to visitors to Reception, welcoming them in a polite and professional manner and ensuring they are guided appropriately.
  • Assisting in providing a safe & secure environment throughout the building.
  • Ensuring visitors are aware of the organisation’s relevant safe practices whilst visiting.
  • Supporting the administrative tasks of the department.
  • Supporting customers with booking enquiries and operate the shop /merchandise counter as appropriate.

Our ideal applicant will have experience of:

  • Security & fire alarms (including CCTV monitoring)
  • Reception/customer service
  • Security in a public venue
  • ACT and SCaN protocols

Qualifications and skills required:  

  • Excellent communication skills both verbal and written
  • Customer service skills
  • Good computer skills



The role will be offered based on a casual contract, hours of work are not guaranteed but will be varied and will include evening and weekends, flexibility is essential.

The hourly rate is £12.00 per hour.

How to apply:

Full details including job descriptions and how to apply can be found at

We are committed to ensuring a fair process for all candidates. For more details, please see our Diversity and Inclusion statement on our website’s jobs and opportunities page on the link above.

If you require any assistance or have any additional requirements to complete your application with the recruitment process, please contact the People & Culture Team at or on 02380 711800 ext. 0.


Closing date: 14th June 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role, therefore if you are interested, please submit your application as soon as possible.

Please note that this post may close before the date specified. 

Location: Mayflower Theatre, 22-26 Commercial Rd, Southampton SO15 1GE

CLOSING DATE: 31 July 2024