Front of House Team Leader- Mayflower Theatre

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Front of House Team Leader- Mayflower Theatre

Mayflower Theatre is the largest independent theatre in the south of the UK and on our stage are a wide range of shows including large scale musicals, opera and dance.  We are looking for two Team Leaders to join our busy, friendly Front of House team to support the Duty Manager in the smooth running of all FOH activities.

In particular you will:

  • Assist in the smooth running of all Front of House activities (shows and functions) with an emphasis on demonstrating excellent customer service whilst ensuring the comfort and safety of customers and colleagues at all times;
  • Promote ancillary sales;
  • Display leadership skills, a positive attitude and solid team working;
  • Be a responsible personal licence holder whilst open to the public.

Our ideal applicant will:

  • Have a good level of education
  • Excellent written, verbal and communication skills
  • Previous proven supervisory experience
  • Proven experience in a customer facing role
  • Be an excellent team player
  • Be a self-starter and show initiative
  • Good computer skills

Roles will be offered based on an annualised hours contracts of 1040 hours per year (an average of 3-5 shifts or 20 hours per week) and will predominantly include a Thursday afternoon, evenings and weekends.

Salary up to £10.28 per hour, plus benefits.

Interviews will be held at Mayflower Theatre.

How to apply

Full details including job descriptions can be found at https://www.mayflower.org.uk/about-us/careers/ . If you are interested and would like to apply please go to https://www.cloudonlinerecruitment.co.uk/mayflowertheatre/

If you have any questions please do not hesitate to contact the HR Team.

Working for Mayflower Theatre

We are committed to providing an accessible recruitment process for all candidates, therefore if you have any additional requirements to complete your application form please contact the HR Team at recruitment@mayflower.org.uk or on 02380 711800 ext. 0.

We are able to offer application forms and other documentation in large text and dyslexia friendly text. We are an equal opportunities employer and welcome applications from a diverse and inclusive workforce.

We define diversity as valuing everyone as an individual – we value all our employees and customers. Harnessing these differences creates a productive environment in which everybody feels valued, where their talents are fully utilised and organisational and personal goals are met. We are committed to employment practices that promote diversity and inclusion, and so welcome applications regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

Location: Mayflower Theatre, 22-26 Commercial Rd, Southampton SO15 1GE

CLOSING DATE: 05 February 2022