One Service – Retail training
November 09 @ 5:00pm
“There is only ONE boss in retail. The Customer! “
Join this module to learn about the 4 elements of ONE service; Identify the needs and wants of your customer in a retail environment, learn how to recognise the importance of the customer journey as well as Identifying the ‘Golden Opportunities’ our customers present to us and understanding how to deal with them effectivity.
https://www.seedl.com/o/gosouthampton/course/retail-customer-service/module/one-service-retail
Details
- Date:
- November 09
- Time:
- 5:00pm
- Organiser:
- GO! Southampton Business Training